For your convenience and safety, Skin Dermatology in Shrewsbury, Massachusetts, will now offer care utilizing Telehealth. New and established patients can connect with us from the comfort of home, your place of work or wherever it is private and convenient for your routine medical office visits and cosmetic consultations.
What is Telehealth?
Telehealth is similar to an office visit to your dermatologist, only instead of traveling to your doctor, you can conference with them from your home or location of convenience. In Telehealth, telecommunication technologies such as phone and video chat are used for “virtual” appointments to diagnose and treat common skin conditions. You can speak with our Board-Certified Dermatologist from the comfort and safety of your home or chosen location, and receive prompt diagnoses, medical advice and prescriptions.
Can patients of all ages utilize Telehealth?
At this time all Telehealth patients are required to have their own unique email address, so as long as that’s the case, anyone can participate. Please note: A minor is required to have a parent or guardian consent and be present for Telehealth visits.
Can I see my dermatologist online?
Telehealth allows you to speak with a Board-Certified Dermatologist via phone call or video chat.
Can I get prescriptions for medicine from Telehealth?
Yes! Our Board-Certified Dermatologist can prescribe or refill medications, as needed.
Is My Personal Health Information and Photos Kept Confidential?
Yes! Your personal information and communications during your Telehealth appointment are secure and 100% HIPAA compliant.
Who can sign-up for immediate online visits?
Right now, Telehealth visits are available for new and established patients of Skin Dermatology.
Is This Service Covered by Insurance?
Telehealth is now covered by Medicare and most commercial insurance plans. The changes were made recently due to the COVID-19 pandemic. Please call or text us at (508) 644-050 or send an e-mail to [email protected] to confirm the details of your coverage.
What If I Need an In-Office Procedure or Skin Biopsy?
We try our best to limit the number of appointments you will require. Prior to your visit, our dermatologist may require a photo of the area of concern be sent by secure text or email. This photo(s) will be reviewed by the dermatologist prior to your appointment to determine if a Telehealth visit is appropriate to address your concern. If your doctor determines that an in-office visit or procedure is needed, our staff will schedule an in-person appointment as soon as possible.
I think I got it…but if not, are there any additional resources?
Please do not hesitate to reach out to us if you need any assistance. We want to make this process as simple and convenient for you as possible, and our knowledgeable staff is more than happy to help guide you through the steps to get started.
In addition, the videos below are extremely helpful in walking patients through the process by their preferred device: