At Skin Dermatology, we aim to ensure every question you have before, during and after your procedure with us are. Please see below for the answers to our most frequent questions. For frequently asked questions specific to the treatments we offer, see each treatment’s page.
Will I Be Seen By a Doctor or Some Other Type of Helath Care Professioinal?
At Skin Dermatology, we currently employ a Board Certified Dermatologist, Dr. Alissa Lamoureux, and Certified Nurse Practitioner, Heather Galonzka, who has significant experience and training in Dermatology. Prior to any of our Certified Nurse Practitioners seeing patients they are trained and shadow Dr. Alissa Lamoureux for a minimum of 3 months. This ensures a common understanding of patient experience, care and safety. The choice of who you see for your care is ultimately always yours, but based on several different factors, like urgency, reason for visit, availability, insurance, etc. seeing our Certified Nurse Practitioners may be the best decision for you. Dr. Lamoureux is available for continuity of care purposes and not only oversee our Certified Nurse Practitioners, but also mentor and collaborate with them on your care. Please trust that you your care is being managed by a highly competent and caring health care provider team.
What Insurance Plans Do You Participate With At Skin Dermatology?
We accept most major health plans including those listed below. We do our best to keep this list as updated as possible but encourage you that if you do not see your plan please contact our office.
- Allways Health Partners
- Blue Benefit Administrators of MA
- Blue Cross and Blue Shield
- Fallon Community Heath (we do not accept Community Care, Fallon 365 and Summit Eldercare)
- Harvard Pilgrim Health Care
- Health New England
- Health Plans, Inc
- Oxford Health Plan
- Tricare East (Humana)
- Tufts Health Plan (we do not accept Tufts Health Together or Unify Plans).
- UniCare Group Insurance Commission (GIC)
- United Healthcare
- United Medical Resources (UMR)
- Please note that at this time we do not accept any Mass Health Plans (Medicaid) from any Insurance Carrier, even if the Insurance Carrier is listed above.
What Form of Payment Are Accepted in the Office?
We accept all forms of payment including cash, check, credit card and care credit.
Do I Require a Referral to See a Dermatologist?
Whether or not you require a referral from your primary care doctor is dependent on your insurance. Please make every effort to check with your insurance company before you come for your appointment to avoid any payment disputes.
Do You Treat Patients of All Ages?
We treat patients of all ages. Skin problems can affect everyone from newborns to older adults. You or your family members should see a dermatologist whenever you have symptoms of skin trouble. Even if have never have had skin problems, it is a good idea to see a dermatologist for an annual skin exam. Nearly everyone will have some kind of skin problem in their lifetime. The skin protective barrier can break down due to age, disease or other factors. We can help you watch for the long-term effects of the environment, aging and disease and also help prevent skin problems.
How Long Should I Expect My Appointment to Take?
All appointments vary in time depending on circumstances for your visit. Each appointment will begin with a medical assistant reviewing your medical history. For general dermatology conditions and consultations, appointments can take from 10 to 20 minutes. For surgical dermatology, appointments can take from 15 to 30 minutes. For cosmetic dermatology, appointments can take from 15 minutes to an hour. Your dermatologist will discuss timing for longer appointments, such as surgeries and cosmetic procedures, prior to scheduling the appointment.
Are Cosmetic Procedures Covered By My Insurance?
As a rule, cosmetic procedures are considered “elective” and are not covered by insurance plans. If the service is not covered by insurance, Skin Dermatology may be able to provide some financing options.
How Do I Purchase Skin Care Products From You?
Many wonderful Skin Dermatology skin care products, including physician strength rejuvenation products and Skin Dermatology exclusive pharmaceutical grade products are available at our office location.
What Should I Bring To My Appointment?
Please bring a copy of your insurance card, government issued identification, a list of your medications and any products that you are using at home, either prescription or over the counter that you may think would be pertinent to your visit.
How Can I Book An Appointment?
The easiest way to book an appointment is by clicking the “Book Online” button on our website. You may also call our office and speak directly to one of our friendly Team Members.